Industry News

Put the Store Design to Work

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By Roy Strasburger Originally Published in CSP Magazine Store design is the equivalent of a good store employee: It should help communicate the brand, give the customer more value for their visit and make jobs easier. Most retailers don’t have the luxury of tearing the building down and starting from scratch. So how do we […]

Retail Consulting

As Customers’ Needs Change, So Should Retailers

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C-Store owners continue to face various pressures.  From new competitors and formats, to assortment changes and keeping up with the latest marketing and technological advancements, it’s not easy to keep up with the shifting landscape. Consumer preferences are also changing and recent trends indicate a preference for healthier food options and environmentally friendly products. Consider […]

Industry News

How Small Retailers Can Survive Disruption

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The forces arrayed against the small retailer, including Amazon, Instacart and Uber meals ,are enormous and growing. Services and products are just a click of the mouse, push of a button or swipe of the screen away. So what is the small independent retailer to do? Should they wait meekly until the inevitable destruction of their […]

Industry News

Employee Training Must-Dos

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Everything you want to accomplish in retail revolves around proper training By Roy Strasburger Originally Published in Convenience Store News TRAINING IS THE MOST IMPORTANT ELEMENT of the foundation on which to build a retail business. Everything you want to accomplish in retail revolves around training. I firmly believe that good salespeople are born, but […]

Retail Site Operations

If There is One Constant in Business, It’s Change 

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Newspaper and Internet headlines are filled with corporate earnings and reviews, policy updates and changes, and general unrest for the employees and investors at any given company. Most companies are in the business of making a profit and when the standard methods of arriving at said profit aren’t enough, drastic action may be required.   Read on to delve into some of the recent market changes that could have an impact on […]