Industry News

How Small Retailers Can Survive Disruption

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The forces arrayed against the small retailer, including Amazon, Instacart and Uber meals ,are enormous and growing. Services and products are just a click of the mouse, push of a button or swipe of the screen away. So what is the small independent retailer to do? Should they wait meekly until the inevitable destruction of their […]

Industry News

Employee Training Must-Dos

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Everything you want to accomplish in retail revolves around proper training By Roy Strasburger Originally Published in Convenience Store News TRAINING IS THE MOST IMPORTANT ELEMENT of the foundation on which to build a retail business. Everything you want to accomplish in retail revolves around training. I firmly believe that good salespeople are born, but […]

Retail Site Operations

If There is One Constant in Business, It’s Change 

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Newspaper and Internet headlines are filled with corporate earnings and reviews, policy updates and changes, and general unrest for the employees and investors at any given company. Most companies are in the business of making a profit and when the standard methods of arriving at said profit aren’t enough, drastic action may be required.   Read on to delve into some of the recent market changes that could have an impact on […]

Staffing Services

3 Reasons C-Stores Should Engage in Employee Mentorship

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Employee development doesn’t stop after an orientation, a few training sessions and distribution of an employee manual. Engaging with your staff – particularly the motivated, eager and energized employees – can really have a lasting impression on your c-store. Here are 3 reasons engaging in meaningful employee mentorships matters for c-store owners and operators.   1. Unemployment rates are at an all-time low – In May, 2018 the United States unemployment rate […]

Retail Site Operations

3 Basics to Exceed Customer Expectations

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Exceeding customers’ expectations may be the one thing all retailers strive to do. But what if providing a clean facility, friendly service and well stocked shelves isn’t enough? What if your customers are judging you on more than just the customer service experience? Well, some are.   Some customers are looking beyond the shiny objects and smiling faces and looking at factors such as sustainability, environmental […]

Distressed Assets Managers

StrasGlobal draws on 60 Year Heritage in Convenience and Small Format Site Management to Solve Problems for Distressed Assets Managers

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Temple, TX, July 20, 2018 – StrasGlobal CEO Roy Strasburger announces services dedicated to distressed asset protection and asset performance. The leading choice since 1997 for global oil brands, distressed assets managers, real estate lenders and private investors seeking a complete, turnkey retail management solution, StrasGlobal “reflects the trust that has been placed in our […]

Retail Site Operations

4 Ways to Differentiate Your C-Store From the Competition  

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Let’s face it, competition is everywhere and comes in all shapes and sizes. Gone are the days of competing against similar retail types. You’re now in competition with everyone selling goods. From brick-and-mortar to online players; every retailer is out for your customers’ share of wallet. So how do you win in this space? Continue reading for a refresher […]

Retail Site Operations

3 Areas of Opportunity in Most C-Stores

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The digital revolution may be upon us; however, customers are still shopping brick and mortar locations. While grocery and mass merchants may see a shift (albeit small) from traditional shopping to on-line, c-stores have the advantage of people traveling. C-Stores play an important role in customers’ daily lives and this is amplified during the summer months.   Read on to find 3 areas of opportunity where c-store owners […]

Staffing Services

Four Reasons C-Stores Should Invest in Employee Training

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Consider your last trip to a retail location, can you remember how you were treated by one of the employees? Odds are customers will interact with someone in your facility during their visit. So, doesn’t it stand to reason that these employees are well-trained and exemplify the message that your business is trying to send? Investing in employee training goes beyond a knowledgeable associate – it has […]