Industry News

Managing Use of Marijuana at Work

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By Roy Strasburger Originally Published in CSP Magazine One of an employer’s main expectations is that staff be mentally alert and aware of the environment around them. The employee can enhance the safety of the business and the people in the store. He or she can also sense when the extra effort is needed to turn […]

Industry News

Your Competitor is Your Best Teacher

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The tactics of using a competitor as a benchmark fall into three categories By Roy Strasburger Originally Published in Convenience Store News “THAT’S INTERESTING.” Have you ever walked into your main competitor’s shop and had that reaction? As you look around the store, you see a product you had not heard of, a promotion you […]

Industry News

Put the Store Design to Work

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By Roy Strasburger Originally Published in CSP Magazine Store design is the equivalent of a good store employee: It should help communicate the brand, give the customer more value for their visit and make jobs easier. Most retailers don’t have the luxury of tearing the building down and starting from scratch. So how do we […]

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Dealer panel kicks off SIGMA Annual Conference education program

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Photo caption left to right: Roy Strasburger, CEO StrasGlobal Paul Melgaard, VP Supply Sunoco LP Dan Dunstan, Dir Sales and Operations Parkland USA Travis Booth, General Counsel & VP Corp. Development Empire Petroleum Partners LLP San Francisco, CA – Communication, technology and financial training for dealers, within the backdrop of understanding cultural and language differences, […]

Industry News

How Small Retailers Can Survive Disruption

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The forces arrayed against the small retailer, including Amazon, Instacart and Uber meals ,are enormous and growing. Services and products are just a click of the mouse, push of a button or swipe of the screen away. So what is the small independent retailer to do? Should they wait meekly until the inevitable destruction of their […]

Industry News

Employee Training Must-Dos

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Everything you want to accomplish in retail revolves around proper training By Roy Strasburger Originally Published in Convenience Store News TRAINING IS THE MOST IMPORTANT ELEMENT of the foundation on which to build a retail business. Everything you want to accomplish in retail revolves around training. I firmly believe that good salespeople are born, but […]