My apologies for my absence from the site over the last few months.
2015 was a very busy year for us. We expanded our business by including more sites into our program through handling several “distressed” sites during foreclosures and receiverships and by adding more long-term sites with owners who want to own and control the retail business but don’t want the hassle and headaches of operating it.
We’ve brought on new staff, have updated many of our policies and procedures related to site operations, and have expanded the amount of information that we are able to provide to our clients. The overall result is that our program is even more robust and transparent than it was in the past.
In addition, we’ve been working on a new software project which we hope to be unveiling later in the year. The program is based upon work that we already do internally at CMSI and that we want to make available to the small format retail industry. It has been a huge benefit to us and we think that it will provide a lot of benefit through cost reduction, time efficiency, and better control of your business. Stay tuned for more details!
On top of all of that, I’ve was on the road a lot visiting clients, inspecting sites, and attending industry functions to keep us at the leading edge of the best industry standards and practices. Most importantly, I’ve had the chance to spend time with our team members and colleagues in the field to get their feedback on how we are doing and to gather their ideas on what we can do to make our company more responsive to our employees and more effective for our clients.
All in all, everything we’ve done over the last year has helped us continue to build a better CMSI.
I’m looking forward to getting back to putting up some posts sharing my thoughts and comments on the industry, presenting new ideas and products, and providing a bit of insight into the world of small format retail operations. Although I’m still going to be on the road quite a bit, I’m hoping to be more disciplined in posting from the road.
Thanks for taking the time to visit our site and be sure to let me know what comments and questions you might have.